What is Trostify Ltd?
Trostify Ltd is a secure international money transfer platform that helps you send money abroad with transparent pricing and reliable delivery.
Help centre
Frequently asked questions
Everything you need to know about sending money with Trostify Ltd.
Getting started
How do I create an account?
Click Register, complete your details, verify your identity, and you can start making transfers in minutes.
What documents do I need to verify my identity?
You will need a valid government-issued ID (passport, driving licence, or national ID card) and proof of address (such as a utility bill or bank statement dated within the last 3 months).
Sending money
Which countries can I send money to?
We support transfers to multiple countries including India, Nigeria, the Philippines, Pakistan, Bangladesh, and many more. Available corridors may vary by account and payment method.
How long do transfers take?
Most transfers are processed within 24 hours. You can track progress in real time from your account dashboard.
What payment methods are accepted?
We accept bank transfers, debit cards, and credit cards. Available payment methods may vary by country.
Account & security
How do you protect my account?
We use bank-level encryption, secure authentication, and ongoing monitoring to help keep your account and transfers safe.
What should I do if I forget my password?
Use Forgot password on the login page. We will send you instructions to reset your password securely.
How can I enable two-factor authentication?
Go to Account Settings, open Security, and follow the steps to enable two-factor authentication using your preferred method.
Fees & pricing
What are the fees?
Fees vary by destination and transfer amount. The exact fee and exchange rate are always shown before you confirm your transfer.
Are there any hidden charges?
No. All fees and exchange rates are displayed upfront before you send money.
Do you offer better rates for larger transfers?
Yes. Preferential rates may be available for larger transfers. Contact our team for more information.
Legal & compliance
Is Trostify Ltd regulated?
Trostify Ltd is authorised and regulated by the Financial Conduct Authority under the Payment Services Regulations 2017 (Firm Reference Number: 508565).
How do you handle my data?
We follow strict data protection requirements and do not share your information with unauthorised parties. Read our Privacy Policy for details.
What are your AML policies?
We maintain robust Anti-Money Laundering (AML) controls and carry out verification checks to help prevent financial crime.
Still have questions? Contact Trostify Ltd or create an account.